Shipping Policy
Our items are all 100% authentic, not reproductions, ensuring you receive genuine vintage and antique pieces. We take great pride in sourcing rare and unique finds, many of which may not be available again—so don’t miss out!
We offer free First Class Shipping with tracking on all orders. Your order will be shipped within 24 hours of purchase!
Order Processing Time: Orders are processed within 24 hours.
Standard Shipping: Estimated delivery within 5-7 business days (USA orders).
Expedited Shipping: Estimated delivery within 2-4 business days (additional charges apply).
International Shipping: Estimated delivery within 10-20 business days (varies by location and customs clearance times).
Processing time does not include weekends or holidays.
We provide free First Class Shipping within the USA. Shipping rates for international and expedited shipping are calculated at checkout based on weight and destination.
Once your order has been shipped, you will receive an email confirmation with a tracking number. You can use this number to track your package directly through our carrier’s website.
We ship worldwide! However, please note:
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Delays may occur due to customs inspections, which are beyond our control.
If your package is lost or significantly delayed, please contact us at 802-356-9872. We will work with the carrier to resolve the issue. Please allow up to 7 business days for resolution.
Customers are responsible for providing an accurate shipping address at checkout. If an incorrect address is provided and the package is returned to us, we will reship it at the customer's expense.
If your order arrives damaged or an item is missing, please contact us within 48 hours of delivery with photos of the package and product. We will assist in resolving the issue as quickly as possible.
For information on returns and refunds, please refer to our [Refund Policy].
As a single dad to three amazing kids (aged 6, 8, and 17), I am dedicated to teaching them about the history of each item while building a bright future for them. You can meet my crew here.
My late mother owned The Collectibles Chest for decades, connecting vintage items with people who truly valued them. Her Etsy store had thousands of 5-star reviews. Though I am unable to reopen her shop, I carry on her legacy and passion for vintage collectibles. You can view her store here.
We promise to deliver excellence and top-notch customer service in her honor. Check the photos and videos of our items for accurate conditions. Most items are in great shape considering their age, but feel free to reach out with any questions.
If you need more quantity than listed, contact us, and we can arrange a custom order for you.
If you find the same item in similar condition for less elsewhere, let us know, and we will do our best to beat that price.
We aim to be environmentally friendly by:
Not including packing receipts unless requested.
Using recycled materials for packaging whenever possible.
We update our collection weekly, so be sure to favorite our shop and stay tuned for new additions!
If you have any questions, issues, or concerns, feel free to message us or call 802-356-9872. Your satisfaction is our priority!
